Terms and Conditions All information in this web site is for reference and educational purposes only. Purified water (ionized alkaline or acid) is NOT a treatment for any medical condition. If you have a medical condition, please consult your doctor for specialist medical advice. Alkaline water is just purified and restructured tap water (without any chemicals or acid molecules in it); it has no medicinal substance in to to cure any disease condition. Microwater, like fresh air or good food will help with general health and is used as such by health practitioners, but it is not a substitute for medical treatment. Warranty and return policy : Customer satisfaction, wellness and word of mouth recommendations are Aqualife ultimate goals. This is why we carry only the best quality products. We provide as much information as possible on our products in order to allow the consumer to make an informed choice. For more information about products please call us at : 1-855-320-2782 1-855-320-(AQUA) Our Water Ionizers come with a 1 year manufacturer’s warranty and are serviced for the United States and Canada. Proof of purchase will be needed for warranty service.Please call or email for further service information. Replacement Filters and Water ionizers are non-refundable, as they are a consumable item and we are not able to resell them. Return shipping charges for defect product must be prepaid (insured) by the purchaser. The warranty is voided if the unit has been subjected to tampering, alteration, or improper use after delivery or has been repaired by anyone other than an authorized representative of aqualife. Aqualife is not responsible for orders customers place with faulty address information causing a package to be returned to us or miss-delivered. Neither is Aqualife responsible for packages miss-delivered by United Parcel Service, Federal Express, US Post Office or Canada Post. Aqualife makes every effort for our customers to avoid additional fees, tariffs or taxes that may be levied at the time of delivery by any US State or foreign country, however, Aqualife is not responsible for these additional fees, tariffs or taxes. Replacement Filters and Water ionizers are non-refundable, as they are a consumable item and we are not able to resell them. FAILURE TO CHECK YOUR PRODUCTS FOR DAMAGE AT DELIVERY WILL RESULT IN YOUR PAYING FOR MISSING OR DAMAGED ITEMS.